As a data-driven agency, our first step was to study our current process. We deconstructed everything. We studied what we were doing on a daily basis and documented what clients might want to know and where we felt we were failing. Here's what we found.
Being an agile development firm, we work in either one- or two-week sprints. We plan each sprint out a week prior to beginning our new design and development cycle - this is typical nothing new here. We make this a collaborative process between our clients and ourselves.
After studying our process for a few weeks, we found the week-to-week progress was lost. While we always demo new features at the end of a sprint, our clients were unaware of all of the tasks we completed from week to week, what we were currently working on and what was coming down the pipeline. Additionally, our clients explained that merely trying to follow along with our task management tool was too hard.
Having found that our clients were interested in a week-to-week breakdown of our work, we set out to build a tool that would automate our task flow. And at the same time, provide a glimpse into our progress.